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| SERVICE | LONDON MLE | FRONTER STANDARD | COMMENTARY |
| Toolset | (1) More than 90 Fronter owned tools | 70+ tools | (1) Fronter owned tools and school-sector Plus packs, including web publishing. |
| Storage Space included | (2) 200Mb each end-user | 2.5Mb each end-user | (2) With preferential LGfL rates for further upgrades. |
| In School Support | (3) Yes | No | (3) Visits from MLE consultant team. |
| Training / Continuing Professional Development | (4) Full | Basic | (4) Includes 2 days training for 2 members of staff for each school and training of LA administrator. A range of e-learning modules are also available. |
| Helpdesk | (5) 8am - 6pm | (6) Separate | (5) London MLE high service levels apply. (6) Fronter standard service levels. |
| MIS Integration | (7) Included for: Capita SIMS, Serco CMIS, Pearson Phoenix, RM Integris | No | (7) Fully included as interoperability develops within the Becta Data Services programme, subject to version of the MIS. |
| Service Levels | (8) 99.9% uptime for London | 99% uptime | (8) Includes high London MLE service level regime. |
| Hosted Service | (9) Purpose built data centre for London | Shared data centre | (9) London MLE high service levels apply. |
| Disaster Recovery Site | (10) Yes | No | (10) London MLE high service levels apply. |
| London Reference Group | (11) Yes | No | (11) Membership of the London Reference Group allows the direction of the solution to be influenced. One seat per LA. |
| Pan London Learning Object Repository for Sharing of Data. | (12) Yes | No | (12) Includes content search and rating. |
| Advanced Search Tool | (13) Yes | No | (13) Advanced free text search inside all content. |
| Integration with Email and Other LGfL Services | (14) Yes | No | (14) Selected services. |
| Contract | Managed under the LGfL contract | Direct with LA / school | |
| Content Migration from LGfL | Yes | No | |
| Webhosting | (14) Yes, 200Mb per school | No | (14) For webpages published from Fronter. |
| Shibboleth | Integrated into the LGfL Federation | No | |